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Why can’t I see someone’s location after they shared it …

Computers and Technology Questions

Why can’t I see someone’s location after they shared it with me on iPhone?

Short Answer

To enable location sharing, ensure Location Services are active on both devices and check that permissions are properly set within the Find My app or Messages. Additionally, both devices need an internet connection, and any time limits on location sharing should be reviewed, along with restarting devices and checking for software updates to troubleshoot any issues.

Step-by-Step Solution

Step 1: Verify Location Services

Ensure that Location Services are enabled on both devices. The person sharing their location should navigate to Settings > Privacy > Location Services and make sure it is turned on. This is crucial as disabling this feature will prevent any location sharing.

  • Go to Settings
  • Select Privacy
  • Access Location Services
  • Turn on Location Services if it is off

Step 2: Check Permissions and Connectivity

Confirm that the permissions to share location are intact. The sharer must check in the Find My app or Messages to ensure that permission has not been revoked. Additionally, both devices must have an active internet connection as connectivity issues can hinder location sharing.

  • Open Find My app or Messages
  • Verify permission settings for location sharing
  • Ensure both devices have active internet connections

Step 3: Troubleshoot for Time Limits and Software Issues

Consider whether the location sharing was set for a limited time. If it has expired, they should extend the sharing period. Additionally, if there are software glitches, restarting both devices can often resolve the issue, or checking for updates on any app being used can help ensure smooth functionality.

  • Check if location sharing has a time limit
  • Restart both iPhones
  • Look for app updates or reinstall if problems persist

Related Concepts

Location Services

A feature that allows applications and services to gather location information from devices, enabling functionalities like location sharing.

Permissions

Settings that determine which applications are allowed to access specific features, such as location data, on a device.

Internet Connection

A network connection that allows devices to communicate with each other over the internet, necessary for functions like real-time location sharing.