Short Answer 
It’s important to avoid sales solicitation in government emails to maintain professionalism and compliance with regulations. Additionally, following good email etiquette and proofreading messages before sending can greatly improve communication effectiveness.
Step 1: Avoid Sales Solicitation
The foremost best practice when using government e-mail is to not solicit sales. Engaging in such activities can result in ethical concerns and may violate government policies. Maintaining this boundary helps uphold a standard of professionalism and ensures compliance with regulations.
Step 2: Adhere to Good E-mail Etiquette
To enhance communication effectiveness, it’s crucial to follow proper e-mail etiquette. This includes practices like:
- Avoiding unnecessary CCs to keep inboxes organized.
- Not sending chain e-mails that clutter communication.
- Selectively using ‘Reply All’ to minimize extraneous replies.
Step 3: Proofread and Think Before Sending
Before sending any government e-mails, always proofread your message. This ensures clarity and professionalism. Consider the content carefully, especially if you’re feeling angry or upset, as it’s best not to send an impulsive e-mail. Making a habit of reviewing your messages can significantly enhance the quality of communication.